The Fine Art of Small Talk

Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk-in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you aAdditional ISBNs: 9781401302269, 1401302262, 9781401383510, 1401383513