Real Coaching & Feedback: How to Help People Improve Their Performance

J. K. Smart9780273663287, 0-273-66328-3

Overworked managers know that management is about doing the best you can with what you’ve got, in the real world of organizations that are demanding more and more, for less and less. This book is for every manager who knows that if doing that was as easy as most books and trainers make out, they’d be doing it already. The books you’ve read all seem to have been written by people who don’t know what it’s like in the real world of work, and mistake you for a superhero instead of a real manager. You know you could work out a better way of doing things, but the trouble with being an overworked manager is that you just can’t seem to find the time.
But what if someone else had done it for you — read all the management books, developed an approach that works and put it all in one practical accessible source? And what if that someone wasn’t a management guru or consultant, but an overworked manager like you? Real Coaching blends the authors thinking framework with your experience, to help you be the best you can be. Overworked managers know that management is about doing the best you can with what you’ve got. This book blends the author’s thinking framework with your individual experience to help you improve your coaching skills using feedback to influence and solve problems.