The Project Management Communications Toolkit

Carl Pritchard9781580537476, 1580537472

Text provides 100 tools for effective project management, including ready-to-use documents and forms, project templates and reports, and guidance on how to use them. DLC: Communication in management.

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Table of contents :
TeamLiB……Page 1
Cover……Page 2
Table of Contents……Page 7
Preface……Page 11
1 The Nature of Project Communications……Page 12
The Role of the Project Manager in Communications……Page 14
Common Communications Problems and the Communications Model……Page 15
Selecting the Right Tools……Page 17
References……Page 18
Computer-Based Technology……Page 20
Audio Technologies……Page 23
Video Technologies……Page 25
Traditional Written Communications Media……Page 27
Traditional Verbal Communications Media……Page 28
Conclusion……Page 32
Approvals……Page 34
Business Case……Page 36
Business Justification……Page 38
Cost Case……Page 40
Cost Estimate……Page 42
Customer Requirements……Page 44
Feasibility Analysis……Page 48
Forecasts……Page 51
Impact Analysis……Page 54
Mission Statement……Page 56
Organization Chart……Page 57
Press Kits……Page 59
Press Release……Page 60
Project Charter……Page 61
Project Proposal……Page 63
Project Request……Page 64
Quality Policy……Page 65
Risk Models……Page 67
Scope Statement……Page 69
Stakeholder Analysis……Page 70
Statement of Work……Page 73
System Requirements……Page 75
References……Page 77
Blueprints/Schematics……Page 78
Budgets……Page 79
Change Control Plan……Page 81
Communications Plan……Page 84
Comprehensive Test Plan……Page 86
Cost Baseline……Page 88
Data Flow Diagrams……Page 89
Design Specifications……Page 90
Development Plan: Personal/Individual……Page 92
Development Plan: Strategic……Page 94
Document Control Plan……Page 95
Goals and Objectives……Page 96
Help Desk Procedures……Page 98
Human Resource Plan……Page 100
Integrated Change Control Procedures……Page 101
Issue Management Plan……Page 102
Kickoff Meeting Agenda……Page 104
Milestone List……Page 107
Performance Baseline……Page 108
Project Customer Presentations……Page 109
Project Plan……Page 111
Project Schedule……Page 113
Quality Management Plan……Page 115
Quality Metrics……Page 117
Resources Plan……Page 118
Responsibility Matrix……Page 119
Risk Management Plan……Page 121
Risk Mitigation Plan (Risk Response Plan)……Page 124
Schedule Baseline……Page 125
Schedule Management Plan……Page 126
Scope Document……Page 127
Scope Management Plan……Page 129
Task List……Page 130
Team Charter……Page 132
Testing Plan……Page 133
Work Breakdown Structure……Page 135
References……Page 137
Acceptance Test Plan Results……Page 138
Action Item Register……Page 140
Change Control Form……Page 141
Change Requests and the Change Request Log……Page 143
Data Dictionaries……Page 145
E-Mail/E-Mail Protocol……Page 146
Gantt Chart……Page 148
Memoranda……Page 149
Planning Meeting Agenda……Page 150
Presentations……Page 152
Problem Resolution……Page 154
Prototype……Page 155
Risk Assessment Form……Page 156
Risk Log……Page 158
Technical Documents……Page 159
Telephone Logs……Page 160
Work Results……Page 161
Conclusion……Page 162
Reference……Page 163
Control Book……Page 164
Dashboard Report……Page 166
Earned Value Analysis……Page 167
Issues List……Page 170
Meeting Minutes……Page 171
Performance Reports……Page 173
Progress Report……Page 174
Recovery Plan……Page 180
RYG Tool……Page 182
Status Meeting Agenda……Page 183
Status Reports……Page 185
Summary Reports……Page 186
Team Report……Page 188
Variance Report……Page 190
Reference……Page 191
As-Built Drawings……Page 192
Closeout Meeting Agenda/Key Review Meeting Agenda……Page 193
Final Report……Page 196
Final Variance Analysis……Page 198
Formal Acceptance Document……Page 199
Lessons Learned Report……Page 200
Phase Closeouts……Page 202
Project Archives……Page 203
User Acceptance Documents……Page 204
Conclusion……Page 206
Stakeholder Considerations……Page 208
Verbal Communication……Page 209
Evaluating Communications Effectiveness……Page 210
About the Author……Page 212
Index……Page 214