The Active Manager’s Tool Kit: 45 Reproducible Tools for Leading and Improving Your Employee’s Performance

Mel Silberman9780071409452, 0071409459

Mel Silberman’s bestselling books on “Active Training” have sold more than 68,000 copies. In The Active Manager’s Tool Kit, Silberman takes his trademarked approach to “Active Training” and applies it to “Active Managing. Instead of telling employees what to do and sitting back to wait for results, “active managers” conduct team building, motivate, coach, and guide their direct reports to be self-directing, accountable, and team oriented.The Active Manager’s Tool Kit is full of work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. These include reproducible job aids for employees, performance improvement activities that managers can use to train their own teams, and questionnaires that help both manager and employees assess how well they are doing. The tools in this book enable the “active manager” to coach and lead effectively.

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Table of contents :
TeamLiB……Page 1
Cover……Page 2
Contents……Page 7
Introducing The Active Manager¡¯s Tool Kit……Page 11
PART I: REPRODUCIBLE TOOLS FOR ASSESSING AND DEVELOPING YOUR LEADERSHIP SKILLS……Page 15
1. How High Is Your People Quotient (PQ)?……Page 17
2. How Do You Rate as a Leader?……Page 21
3. How Do You Empower Your Employees?……Page 29
4. What Is Your Leadership Style?……Page 39
5. Motivating Others……Page 49
6. Improving Your Communications……Page 54
7. Ten Steps to Become an Effective Manager……Page 59
8. Building Organizational Trust……Page 65
9. A Case Study of an Attempt at Empowerment……Page 68
PART II: REPRODUCIBLE TOOLS FOR COACHING AND MANAGING EMPLOYEE PERFORMANCE……Page 73
10. What Are Your Coaching Strengths?……Page 75
11. How Do You Compare with the People You Find Difficult?……Page 89
12. Are You a Love ¡¯Em or Lose ¡¯Em Manager?……Page 93
13. Do You Support Star Performance?……Page 96
14. Moving from Boss to Coach……Page 101
15. Improving Morale and Enhancing Productivity……Page 107
16. Designing and Implementing an Effective Performance Management Program……Page 112
17. Developing Active Listening Skills among Your Employees……Page 121
18. Seeing through Another¡¯s Eyes……Page 128
19. Managing Real Time……Page 131
PART III: REPRODUCIBLE TOOLS FOR BUILDING COLLABORATION AND TEAMWORK……Page 139
20. What Does Your Team Need to Improve?……Page 141
21. Who¡¯s On Your Team?……Page 147
22. Is Your Team Functioning on All Cylinders?……Page 154
23. Aligning Your Team……Page 159
24. Clarifying Team Roles and Responsibilities……Page 172
25. Building Distance Teams……Page 186
26. Becoming a Team Player……Page 194
27. Solving a Team Puzzle……Page 209
28. Getting to Know Your Teammates……Page 216
29. A Game of Team Trust……Page 222
PART IV: REPRODUCIBLE TOOLS FOR FACILITATING PLANNING AND PROBLEM SOLVING……Page 233
30. How Can You Manage Projects More Effectively?……Page 235
31. Ten Hats Meeting Members Can Wear……Page 248
32. Handling the Process Dimension of Meetings……Page 250
33. Using the ¡°Nominal Group Process¡± to Solve Problems……Page 259
34. Improving Problem Solving in Meetings……Page 264
35. Bettering the Quality of Group Discussion……Page 274
36. Breaking Stalemates in Groups……Page 279
37. Promoting the Value of ¡°Yes¡±……Page 282
38. Starting a Planning Process Strategically……Page 285
PART V: REPRODUCIBLE TOOLS FOR LEADING CHANGE……Page 297
39. How Ready Are Your People for Change?……Page 299
40. Is Your Organization Ready for Change?……Page 302
41. Coaching Employees through Change……Page 307
42. Seeking Employee Opinion……Page 315
43. Initiating and Managing Change……Page 329
44. Understanding Change through Other People¡¯s Eyes……Page 339
45. Discussing Change and Innovation……Page 344
INDEX……Page 349