Managing Psychological Factors in Information Systems Work An Orientation to Emotional Intelligence

Elayne Coakes1-59140-104-6, 1-59140-112-7, 1-59140-198-4

Information resource management is too often seen as a domain dominated by technology, or, at best, one in which human considerations are secondary to and dependent on technological systems. Socio-Technical and Human Cognition Elements of Information Systems brings together chapters from Europe, Australasia, Canada and the Americas, all drawn together by the common theme of the book. It will present information management not as technology influenced by people, but as fundamentally a people-centred domain.