Joint cognitive systems: foundations of cognitive systems engineering

Erik Hollnagel, David D. Woods9780849328213, 0-8493-2821-7

Written by pioneers in the development of cognitive systems engineering (CSE), this work offers an approach to studying human work with complex technology, emphasizing a proactive perspective on work that overcomes the limitations of the structural human processing view. A conceptual framework is provided for analysis, along with concrete methods for joint system modeling that can be applied across the spectrum of single human/machine systems, social/technical systems, and whole organizations. Readership for the book includes students, designers, and engineers in many disciplines. Author information is not given. Annotation c2004 Book News, Inc., Portland, OR

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Table of contents :
Contents……Page 6
Preface……Page 12
1. The Driving Forces……Page 14
2. Evolution of Work……Page 38
3. The Basics of a Science……Page 62
4. Coping with Complexity……Page 84
5. Use of Artefacts……Page 106
6. Joint Cognitive Systems……Page 126
7. Control and Cognition……Page 148
8. Time and Control……Page 170
9. CSE and Its Applications……Page 190
Bibliography……Page 212
Author Index……Page 228
Subject Index……Page 231