Comparison-shopping services and agent designs

Yun Wan, Yun Wang9781599049786, 1599049783, 9781599049793, 1599049791

Popular among online shoppers, comparison-shopping provides a new sales channel for small to medium enterprises to contend with brand name vendors.
Comparison-Shopping Services and Agent Designs provides a collection of comprehensive research articles on the latest technologies involved with online consumer services. This Premier Reference Source provides e-commerce and agent technology researchers, academicians, and practitioners with a useful overview as well as references to the latest advancements in the field.

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Table of contents :
Comparison-Shopping
Services and
Agent Designs……Page 2
Table of Contents……Page 4
Detailed Table of Contents……Page 7
Preface……Page 14
Comparison-Shopping Services
and Agent Design:
An Overview……Page 18
The Next Generation of
Shopbots:
Semantic Interoperability and
Personalization……Page 36
A Mediation Architecture for
Global Comparison Services……Page 54
The Efficiency of
Different Search Patterns in
Electronic Market……Page 72
Price, Product Complexity, and
Durability in Comparison
Shopping……Page 91
Evaluation of Fuzzy Models to
Support Online-Trust
Assessment……Page 107
Comparison-Shopping
Channel Selection by Small
Online Vendors:
An Exploratory Study……Page 118
Comparison Shopping
Behaviour in
Online Environments:
The Case of Spanish E-Shoppers……Page 136
Service Features, Customer
Convenience, and Shopping
Intention in the Context of
Mobile Commerce……Page 151
How Good is Your
Shopping Agent?
Users’ Perception Regarding Shopping
Agents’ Service Quality……Page 168
Multi-Channel Retailing and
Customer Satisfaction……Page 182
Evolution of Web-Based
Shopping Systems:
Characteristics and Strategies……Page 195
Exogenous and Endogenous
Antecedents of Online
Shopping in a Multichannel
Environment:
Evidence from a Catalog Retailer in the
German-Speaking World……Page 213
Examining Online Purchase
Intentions in B2C E-Commerce:
Testing an Integrated Model……Page 234
Can Web Seals Work Wonders
for Small E-Vendors in the
Online Trading Environment?
A Theoretical Approach……Page 268
Glossary……Page 289
Compilation of References……Page 294
About the Contributors……Page 325
Index……Page 331