Outsourcing Management Information Systems

Marc J. Schniederjans, Marc J. Schniederjans; Ashlyn M. Schniederjans; Dara G. Schniederjans9781599041957, 1-59904-195-2, 1599041960, 1599041979

This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual “what”, “why”, and “where” aspects of outsourcing as well as the methodological “how” aspects”

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Table of contents :
Front Page……Page 2
Copyright Page……Page 3
Table of Contents……Page 4
Preface……Page 8
Acknowledgements……Page 20
Section I: Fundamental Issues in Information System Outsourcing……Page 21
Ch. I: Conceptual Evolution of Business Organizations into Outsourcing-Insourcing Alliance Networks……Page 22
Ch. II: Why, When, and What to Outsource……Page 38
Ch. III: Planning for Information Systems Outsourcing……Page 64
Ch. IV: Strategic and Tactical Planning of Outsourcing in MIS……Page 84
Section II: Decision-Making Issues in Management Information Systems Outsourcing……Page 114
Ch. V: Establishing Performance Metrics for Managing the Outsourced MIS Project……Page 115
Ch. VI: The Case for Centralized IT Contract Management: A Four Force Model……Page 146
Ch. VII: Decision-Making Methods in MIS Outsourcing: Case Studies of Successes and Failures……Page 155
Ch. VIII: Lessons Learned from Successes and Failures in Information Systems Ousourcing……Page 174
Ch. IX: Information Systems Outsourcing Decision: Case Study on the Automotive Industry……Page 197
Ch. X: Outsourcing Information Technology: The Role of Social Capital……Page 211
Ch. XI: Outsourcing of Services by Service Firms: An Empiracle Investigation……Page 221
Section III: Risk Issues in Management Information Systems Outsourcing……Page 245
Ch. XII: Outsourcing and Information Systems Development: How Complemtary Corporate Cultures Minimize the Risks of Outsourced Systems Projects……Page 246
Ch. XIII: Managing Risks of IT Outsourcing……Page 263
Ch. XIV: A Framework for Evaluating Outsourcing Risk……Page 291
Section IV: Quantitative Methods in Management Information System Outsourcing……Page 303
Ch. XV: A Goal Programming Model for Evaluating Outsourcing Partners on a Global Scale……Page 304
Ch. XVI: Real Option Apprasial in R&D Outsourcing……Page 320
Ch. XVII: The Application of Real Options to the R&D Outsourcing Decision……Page 333
Ch. XVIII: An Application of Multi-Criteria Decision-Making Model to Strategic Outsourcing for Effective Supply-Chain Linkages……Page 345
Ch. XIX: Is the Business Model Broken? A Model of the Difference Between Pay-Now and Pay-Later Contracs in IT Outsourcing……Page 365
About the Authors……Page 390
Index……Page 399