Petter Gottschalk9781599040608, 1-59904-060-3
Table of contents :
Front Page……Page 2
Copyright Page……Page 3
Table of Contents……Page 4
Foreword……Page 9
Preface……Page 11
Section I: Introduction and Background……Page 18
Ch. I: Value Shop Configuration……Page 20
Ch.II: Knowledge Management……Page 29
Ch. III: Knowledge Management Systems……Page 46
Ch. IV: Knowledge Technology Stages……Page 68
Section II: Knowledge-Intensive Value Shop Activities……Page 88
Ch. V: E-Business Knowledge……Page 89
Ch.VI: Outsourcing Knowledge……Page 132
Ch. VII: Insourcing Knowledge……Page 211
Ch. VII: Governance Knowledge……Page 235
Section III: Knowledge-Intensive Value Shop Organizations……Page 273
Ch. IX: Police Investigation Knowledge……Page 274
Ch. X Lae Firm Knowledge……Page 307
About the Author……Page 338
Index……Page 339
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