Beyond E-Learning

MarcJRosenberg

A follow-up to his best-selling E-Learning, Beyond E-Learning explains the most current thinking on how organizations learn and apply what they know to be successful, and explores the increasingly important role that technology plays, not as an end in itself but as a vital means to get there. The book also provides a clear path for helping to integrate learning-including e-learning-knowledge management, and performance support, and will help training professionals and the organizations they serve go beyond common myths and misconceptions about training and e-learning, focus training/learning activities directly on organizational know-how, and implement a framework that can (at last) be a catalyst for true organizational learning.

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Table of contents :
Cover……Page 1
About this Book……Page 7
About Pfeiffer……Page 9
Contents……Page 13
List of Illustrations……Page 19
Foreword……Page 21
Acknowledgments……Page 25
INTRODUCTION……Page 27
Part One BEYOND E-TRAINING……Page 35
Myths and Warning Signs……Page 37
Learning, E-Learning,and the Smart Enterprise……Page 63
Part Two BEYOND THE CLASSROOM……Page 91
Building a Learning andPerformance Architecture……Page 93
Knowledge Managementin Action……Page 131
Learning ThroughOnline Collaboration……Page 183
Learning and Performancein the Context of Work……Page 219
True Telecom’s Story……Page 247
Part Three BEYOND LEARNING……Page 279
Making the Change Happen,and Making It Stick……Page 281
Championing Learning……Page 301
From E-Learningto Learning to Performance……Page 319
Afterword E-Learning:Advancing Toward What Will Be……Page 335
Appendix A:Nine E-Learning Warning Signs……Page 339
Appendix B:Knowledge Management Features,Functionalities, and Challenges……Page 347
Appendix C:Collaboration Technologies……Page 359
Appendix D:Primary Knowledge ManagementDevelopment Activities……Page 367
Appendix E:Sample Change Managementand Communications Plan……Page 373
Appendix F:E-Learning Readiness Assessment:Executive Team Alignment……Page 379
Appendix G:Additional Resources……Page 383
About the Author……Page 387
Index……Page 389