Beyond Training and Development: The Groundbreaking Classic on Human Performance Enhancement

William J. Rothwell081440796X, 9780814407967, 9780814428641

Beyond Training and Development is an action manual for anyone who wants to revitalize or revolutionize the training function in their organization. Now in a fully updated second edition, this essential book incorporates the latest thinking about what it takes to turn a training function into a performance improvement driver. Featuring thorough case studies and the eye-opening results of a previously unpublished survey on human performance enhancement, Beyond Training and Development offers professionals new perspective on the potential roles of the training and HR functions in their organizations. Readers will apply what they learn using the worksheets and other tools included on the accompanying CD-ROM. A full and up-to-date bibliography points the way to further reading on numerous topics.Beyond Training and Development became an instant classic upon its original publication in 1996. Filled with new findings and powerful tools, the second edition continues the tradition of excellence.

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Table of contents :
Contents……Page 8
List of Exhibits……Page 12
Preface to the Second Edition……Page 18
Acknowledgments……Page 26
Part One: The Need to Move Beyond Training……Page 28
1. Why Training Is Not Enough……Page 30
2. What Is Human Performance Enhancement?……Page 51
3. Transforming a Training Department into a Human Performance Enhancement Department……Page 88
Part Two: Troubleshooting Human Performance Problems and Analyzing Human Performance Improvement Opportunities……Page 110
4. Analyzing What Is Happening……Page 112
5. Envisioning What Should Be Happening……Page 132
Part Three: Finding Opportunities for Improving Human Performance……Page 150
6. Clarifying Present and Future Performance Gaps……Page 152
7. Determining the Importance of Performance Gaps……Page 164
8. Identifying the Underlying Causes of Performance Gaps……Page 176
Part Four: Selecting and Implementing HPE Strategies: Intervening for Change……Page 200
9. Selecting Human Performance Enhancement (HPE) Strategies……Page 202
10. Implementing Human Performance Enhancement Strategies to Address Organizational Environment Problems or Opportunities……Page 221
11. Implementing Human Performance Enhancement Strategies to Address Work Environment Problems or Opportunities……Page 236
12. Implementing Human Performance Enhancement Strategies to Address Work Problems or Opportunities……Page 252
13. Implementing Human Performance Enhancement Strategies to Address Worker Problems or Opportunities……Page 278
Part Five: Evaluating Results……Page 296
14. Evaluating Human Performance Enhancement Strategies……Page 298
Epilogue: What Is the Future of HPE?……Page 314
Appendix I Core Competencies for Human Performance Enhancement Specialists……Page 316
Appendix II Assessing Human Performance Enhancement Competencies: A Data Collection Instrument……Page 324
Appendix III A Worksheet for Enhancing Human Performance……Page 340
Appendix IV Proposal Preparation Worksheet……Page 346
Appendix V Resource List for Human Performance Enhancement……Page 348
Notes……Page 358
Index……Page 374
About the Author……Page 384