The Manager’s Guide to Performance Reviews

Robert Bacal9780071421737, 0071421734

All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little “brushing up” now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their organizations.For both managers and employees, performance reviews are too often viewed as negative and disciplinary. The Manager’s Guide to Performance Reviewshelps managers instead make reviews both positive and proactive. It provides a step-by-step process for administering an effective performance review, one that will meet the organization’s needs for employee appraisal while giving employees an honest sense of how they are performing and where they could improve. Also examined are various approaches to performance reviews, different forms and techniques, and more.

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Table of contents :
Team DDU……Page 1
Contents……Page 7
Preface……Page 11
1. A Tale of Two Performance Reviews……Page 17
2. Performance Reviews in the Scheme of Things……Page 36
3. Understanding Performance—Good and Bad……Page 54
4. Documenting Performance and Rating……Page 67
5. Documenting Performance-Narrative,……Page 82
6. Performance Planning—The Answer to Almost Any Review Problem……Page 102
7. Review Meetings, Step by Step……Page 118
8. Diagnosing, Problem Solving, and Ongoing……Page 137
9. Essential Communication Skills……Page 155
10. The Rewards and Punishment Dilemma……Page 180
11. Reviews with Employees of Different Stripes……Page 196
12. Facing Real-World Problems……Page 213
Appendix: Resources for Performance Reviews……Page 231
Index……Page 235