Advances in Learning Software Organizations: 6th International Workshop, LSO 2004, Banff, Canada, June 20-21, 2004. Proceedings

Harald Holz, Grigori Melnik (auth.), Grigori Melnik, Harald Holz (eds.)3540221921, 9783540221920, 9783540259831

This book constitutes the refereed proceedings of the 6th International Workshop on Learning Software Organizations, LSO 2004, held in Banff, Canada in June 2004.

The 13 revised full papers and 3 revised short papers presented together with an introduction by the volume editors were carefully reviewed and selected for presentation. The book is devoted to technical, organizational, and social solutions to problems of learning from previous experiences and codifying the resulting best practices so that they can be used in subsequent software development efforts. The papers are organized in topical sections on experience-based information systems, software maintenance, communities of practice, planning LSOs, and case studies and experience reports.

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Table of contents :
Front Matter….Pages –
Research on Learning Software Organizations – Past, Present, and Future….Pages 1-6
Learning How to Manage Risks Using Organizational Knowledge….Pages 7-18
Building Ontology Based Tools for a Software Development Environment….Pages 19-30
REBUILDER: A CBR Approach to Knowledge Management in Software Design….Pages 31-42
COTS Evaluation Supported by Knowledge Bases….Pages 43-54
Embedding Experiences in Micro-didactical Arrangements….Pages 55-66
Learning Software Maintenance Organizations….Pages 67-77
How to Manage Knowledge in the Software Maintenance Process….Pages 78-87
Learning from HOMER, a Case-Based Help Desk Support System….Pages 88-97
Tool Support for Inter-team Learning in Agile Software Organizations….Pages 98-109
Knowledge Acquisition and Communities of Practice: An Approach to Convert Individual Knowledge into Multi-organizational Knowledge….Pages 110-121
Impreciseness and Its Value from the Perspective of Software Organizations and Learning….Pages 122-130
A Framework for Managing Concurrent Business and ICT Development….Pages 131-136
Agile Knowledge Management in Practice….Pages 137-143
Co-knowledge Acquisition of Software Organizations and Academia….Pages 144-152
Effects of Software Process in Organization Development – A Case Study….Pages 153-164
Knowledge Networks – Managing Collaborative Knowledge Spaces….Pages 165-171
Back Matter….Pages –