Frada Burstein, Clyde W. Holsapple (auth.)3540487158, 9783540487159, 9783540487166
Decision support systems have experienced a marked increase in attention and importance over the past 25 years. The aim of this book is to survey the decision support system (DSS) field – covering both developed territory and emergent frontiers. It will give the reader a clear understanding of fundamental DSS concepts, methods, technologies, trends, and issues. It will serve as a basic reference work for DSS research, practice, and instruction. To achieve these goals, the book has been designed according to a ten-part structure, divided in two volumes with chapters authored by well-known, well-versed scholars and practitioners from the DSS community.
Table of contents :
Front Matter….Pages I-L
Front Matter….Pages 1-1
The Decision-Making Process in a Complex Situation….Pages 3-20
Decisions and Knowledge….Pages 21-53
Decision Making and Sensemaking….Pages 55-63
Data Quality and Decision Making….Pages 65-82
Decision Makers and Their Need for Support….Pages 83-102
Decision Support Through Knowledge Management….Pages 103-120
Decision Support Systems: A Historical Overview….Pages 121-140
Reference Disciplines of Decision Support Systems….Pages 141-159
Front Matter….Pages 161-161
DSS Architecture and Types….Pages 163-189
Integrated Document Management for Decision Support….Pages 191-206
Databases and Data Warehouses for Decision Support….Pages 207-230
Model Management and Solvers for Decision Support….Pages 231-258
Online Analytical Processing (OLAP) for Decision Support….Pages 259-276
Spreadsheet-Based Decision Support Systems….Pages 277-298
Multi-Criteria Decision Support….Pages 299-314
Web-Based Decision Support….Pages 315-338
Front Matter….Pages 339-339
Collaborative Technologies….Pages 341-354
A Motivational Model of Knowledge Sharing….Pages 355-370
The Nature of Group Decision Support Systems….Pages 371-389
GDSS Parameters and Benefits….Pages 391-414
Front Matter….Pages 339-339
The Nature of Organizational Decision Support Systems….Pages 415-432
Organizational Decision Support Systems: Parameters and Benefits….Pages 433-468
Negotiation Support and E-negotiation Systems….Pages 469-508
Front Matter….Pages 509-509
Advisory Systems to Support Decision Making….Pages 511-527
Using Autonomous Software Agents in Decision Support Systems….Pages 529-555
Artificial Neural Networks in Decision Support Systems….Pages 557-580
Data Mining and Data Fusion for Enhanced Decision Support….Pages 581-608
Decision Support via Text Mining….Pages 609-635
Decision Support Based on Process Mining….Pages 637-657
Adaptive Decision Support Systems via Problem Processor Learning….Pages 659-696
A Learning-Enhanced Adaptive Decision Support System Framework….Pages 697-716
Front Matter….Pages 717-717
Benefits of Decision Support Systems….Pages 719-730
Involvement and Decision-Making Satisfaction with a Decision Aid: The Influence of Social Multimedia, Gender, and Playfulness….Pages 731-761
Decision Support Systems Failure….Pages 763-790
Could the Use of a Knowledge-Based System Lead to Implicit Learning?….Pages 791-811
Group and Organizational Learning Effects from Multiparticipant DSS Usage….Pages 813-831
Back Matter….Pages 833-854
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