Joint Cognitive Systems: Patterns in Cognitive Systems Engineering

David D. Woods, Erik Hollnagel9780849339332, 0849339332

Synthesizing basic results on how to design human work with complex systems, Joint Cognitive Systems: Patterns in Cognitive Systems Engineering provides examples of successful cognitive systems engineering research and design. It covers patterns in how joint cognitive systems work and those that have emerged from research and design in this field. The authors discuss basic findings or control laws that determine the behavior and performance of joint systems. They also explore how to design joint coverage systems. This text will be welcomed by practitioners of human factors who are in charge of finding solutions that can ensure the safe functioning of technological systems.

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Table of contents :
Contents……Page 6
Preface……Page 10
1. Core Activities and Values……Page 12
2. Joint Cognitive Systems Adapt to Cope with Complexity……Page 28
3. Being Bumpable: Consequences of Resource Saturation and Near-Saturation for Cognitive Demands on ICU Practitioners……Page 34
4. Discovery as Functional Synthesis……Page 48
5. Shaping the Conditions of Observation……Page 54
6. Functional Syntheses, Laws, and Design……Page 66
7. Archetypical Stories of Joint Cognitive Systems at Work……Page 72
8. Anomaly Response……Page 80
9. Patterns in Multi-Threaded Work……Page 108
10. Automation Surprises……Page 124
11. On People and Computers in JCSs at Work……Page 154
12. Laws that Govern JCSs at Work……Page 178
Bibliography……Page 198
Appendix A……Page 216
Appendix B……Page 220
Author Index……Page 222
Subject Index……Page 226