Cooperative Systems Design: Seamless Integration of Artifacts and Conversations – Enhanced Concepts of Infrastructure for Communication

Parina Hassanaly, Parina Hassanaly, Thomas Herrmann, Gabriele Kunau, Manuel Zacklad9781586036041, 1-58603-604-1

The papers included in this book draw from a rich empirical background including studies in healthcare, homecare, software-development, architectural design, marine insurance industry and learning in university settings. They integrate different theoretical foundations and conceptual frameworks to further the understanding of cooperative work, build advanced conceptual frameworks, derive design implications for information systems and present new technological concepts for cooperative systems. This publication brings together researchers who contribute to the design of cooperative systems and their integration into organizational settings. Cooperative systems design requires a deep understanding of the cooperative work of groups and organizations, involving both artefacts and social practices. Contributions discuss topics such as: Analysis of collaborative work situations; Conceptual frameworks for understanding cooperative work; Guidelines for designing cooperative systems; The influence of new technologies (mobile Computing, ubiquitous computing, etc.) on cooperation; Expertise sharing and learning in cooperative work; Communities and new forms of organization; Innovative technological solutions and user interfaces and Methods for participatory design of cooperative systems. Special emphasis is on the issue of the “seamless integration of artefacts and conversations – enhanced concepts of infrastructure for communication”. The emergence and distribution of cooperative systems has been accompanied by an increased communication workload. This is characterized by increased information exchange, message overflow, numerous interruptions of work, cognitive overload, or a dominance ofvirtual context. To alleviate and improve the situation, greater integration of conversational acts (e.g. message exchange) and documents is clearly required.

---

Table of contents :
Title page……Page 2
From the Editors……Page 6
Conference Committee……Page 8
Program Committee……Page 10
Contents……Page 12
Invited Speaker……Page 14
Collaboration: Bad Words and Strong Documents……Page 16
Papers……Page 18
Beyond Electronic Patient’s File: Assisting Conversations in a Healthcare Network……Page 20
On a Mission Without a Home Base: Conceptualizing Nomadicity in Student Group Work……Page 36
Annotations: A Functionality to Support Cooperation, Coordination and Awareness in the Electronic Medical Record……Page 52
Pair Programming and the Re-Appropriation of Individual Tools for Collaborative Software Development……Page 68
Memetic: An Infrastructure for Meeting Memory……Page 84
Cooperation and Ubiquitous Computing: An Architecture Towards Their Integration……Page 99
Torres, a Conceptual Framework for Articulation Work Across Boundaries……Page 115
Multimodality and Parallelism in Design Interaction: Co-Designers’ Alignment and Coalitions……Page 131
Editable Chat Logs: A Concept for Seamless Integration of Chat Conversations and Documents in Shared Workspaces……Page 145
Mediated Communication Behavior in Distributed Networks of Practice……Page 161
Intelligent Automation in Collaborative Systems……Page 177
The Integration of Asynchronous and Synchronous Communication Support in Cooperative Systems……Page 193
Five Levels of Collaboration – Five Levels of ICT Support?……Page 209
A Thin Mobile Client for a Groupware Application……Page 224
The Underwhelming Effects of Location-Awareness of Others on Collaboration in a Pervasive Game……Page 237
A Practical Sense of Knowing: Exploring Awareness Strategies in a Mobile Workplace……Page 252
Collaboration Support by Co-Ownership of Documents……Page 268
To Share or Not to Share – Distributed Collaboration in Interactive Workspaces……Page 283
Author Index……Page 300