Behind closed doors: secrets of great management

Johanna Rothman, Esther Derby0976694026, 9780976694021

Great management is difficult to see as it occurs. It’s possible to see the results of great management, but it’s not easy to see how managers achieve those results. Great management happens in one-on-one meetings and with other managers – all in private. It’s hard to learn management by example when you can’t see it.You can learn to be a better manager – even a great manager – with this guide. You’ll follow along as Sam, a manager just brought on board, learns the ropes and deals with his new team over the course of his first eight weeks on the job. From scheduling and managing resources to helping team members grow and prosper, you’ll be there as Sam makes it happen. You’ll find powerful tips covering: * Delegating effectively * Using feedback and goal-setting * Developing influence * Handling one-on-one meetings * Coaching and mentoring * Deciding what work to do – and what not to do * …and more.Full of tips and practical advice on the most important aspects of management, this is one of those books that can make a lasting and immediate impact on your career.

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Table of contents :
Foreword……Page 11
Preface……Page 13
Introduction……Page 16
Week 1: Learning about the People and the Work……Page 18
Monday Morning……Page 19
Managing One Person at a Time……Page 20
Tuesday Morning……Page 21
Keep a Finger on the Pulse……Page 25
Wednesday Afternoon……Page 26
Friday Afternoon……Page 27
Gather Data about Current Work……Page 31
Bibliography for Chapter……Page 32
Tuesday Afternoon……Page 33
Create the Project Portfolio……Page 38
Thursday……Page 40
Matching the Roles with the People……Page 44
Friday Morning, Sam’s Second Week on the Job……Page 49
Managing the Project Portfolio……Page 51
Bibliography for Chapter……Page 54
Week 3: Building the Team……Page 56
Thursday Morning……Page 58
Monday Morning……Page 64
Provide Timely Feedback……Page 67
Now Try This……Page 69
Bibliography for Chapter……Page 70
Monday……Page 71
Create Individual Goals for Each Person……Page 73
Monday Midmorning……Page 74
Coaching for Success……Page 76
Later That Same Day……Page 78
Learning to Influence……Page 79
Monday Afternoon……Page 81
Bibliography for Chapter……Page 85
Week 5: Discovering Lurking Problems……Page 87
Recognize Messy Problems……Page 90
Friday Morning……Page 91
Solving Problems as a Management Team……Page 96
Bibliography for Chapter……Page 97
Monday Morning……Page 99
Learning to Delegate……Page 102
Notice and Appreciate Changes and Contributions……Page 104
Back to Monday……Page 106
Manage Yourself……Page 108
Still Monday……Page 109
Develop the People in Your Group Every Week……Page 110
Bibliography for Chapter……Page 112
Tuesday Late Morning……Page 114
Manage Your Boss, Stand Up for Your Team……Page 117
After Lunch……Page 118
Thursday……Page 119
Now Try This……Page 120
What Management Is……Page 121
Now Try This……Page 123
Bibliography for Chapter……Page 124
Techniques for Practicing Great Management……Page 125
Guidelines for Effective Coaching……Page 128
Setup for Successful Delegation……Page 130
Facilitation Essentials for Managers……Page 132
Guide to Giving Effective Feedback……Page 138
Welcoming New Hires……Page 140
Setting SMART Goals……Page 142
What Goes on Inside our Heads……Page 144
Manage by Walking Around & Listening……Page 146
Run Effective Meetings……Page 147
Making One-on-Ones Work……Page 154
Preparing for Influence……Page 157
Solving Problems: Create New Situations……Page 158
Project Portfolio Planning Tips……Page 160
Bibliography for Chapter……Page 162
Bibliography……Page 163