Microsoft Operations Manager 2005 Unleashed: With a Preview of Operations Manager 2007

Kerrie Meyler, Cameron Fuller9780672329289, 067232928X

Microsoft Operations Manager 2005 Unleashed provides a comprehensive guide to Microsoft Operations Manager (MOM) 2005. MOM is a tool that helps implement operations management, but it is not a piece of software that you can simply install and instantly have working. This book provides reference material that will guide you through the steps to design, deploy, and configure MOM within your environment. You learn how to tune your MOM environment and tackle common challenges, such as managing your Microsoft operating systems, directory services, messaging platforms, and databases. Inside you will find comprehensive information on how to develop your own reports and management packs for your MOM environment as well as practical real-world examples, based on hands-on MOM experience. · Plan your MOM deployment· Architect MOM for performance, redundancy, and security· Install or upgrade to MOM 2005· Back up important MOM components · Implement, troubleshoot, deploy, and managemanagement packs· Work with rules and tune them· Manage different aspects of your environment, including the Windows operating system, directory services, Exchange email, and SQL Server· Extend MOM using connectors and third-party management packs· Develop management packs, reports, and scripts· Prepare for the next version of Operations Manager CD-ROM includes · Microsoft’s MOM 2005 Resource Kit and MOM 2005 Sizer · MOM Agent Monitor· Management packs and scripts written or customized for this book· Live Links-more than 100 (clickable) hypertext links and references to materials and sites related to Operations Manager

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Table of contents :
Microsoft Operations Manager 2005 Unleashed……Page 1
Table of Contents……Page 6
About the Authors……Page 22
Acknowledgments……Page 24
Introduction……Page 26
Part I: Operations Management Overview and Concepts……Page 30
1 Operations Management Basics……Page 32
In a Nutshell: Ten Reasons to Use MOM……Page 33
The Problem with Today’s Systems……Page 34
What Is Operations Management?……Page 39
Microsoft’s Management Approach……Page 40
Managing Events and Performance……Page 46
The Solution: MOM 2005……Page 48
Microsoft System Center……Page 61
The Value Proposition of MOM……Page 62
Summary……Page 64
The History of MOM……Page 66
MOM 2000 Versus MOM 2005……Page 68
Using MOM 2005 Workgroup Edition……Page 77
Summary……Page 80
Architectural Overview……Page 82
Communications……Page 86
How Does MOM Do It?……Page 88
Data Layer……Page 90
Business Logic Layer……Page 95
Presentation Layer……Page 113
Summary……Page 120
Part II: Planning and Installation……Page 122
4 Planning Your MOM Deployment……Page 124
Assessment……Page 125
Design……Page 127
Planning……Page 164
Proof of Concept……Page 165
Pilot……Page 167
Implementation……Page 168
Sample Designs……Page 169
Summary……Page 175
Planning for Redundancy……Page 176
Planning a Multitiered Deployment……Page 187
Planning a Multihomed Deployment……Page 189
Planning for Multiple Domains……Page 192
Connecting MOM……Page 193
Summary……Page 196
Planning Your Installation……Page 198
Installation Prerequisites……Page 199
Performing the Installation……Page 209
Installing Additional Components……Page 221
Troubleshooting Tips……Page 228
Summary……Page 234
Planning Your Upgrade……Page 236
Security Considerations……Page 237
Upgrading MOM 2000 SP1……Page 238
Upgrading MOM 2005 Workgroup Edition……Page 255
Summary……Page 258
Part III: Deploying MOM……Page 260
Processing Flow of the MOM Environment……Page 262
MOM 2005 Consoles Overview……Page 264
Drilldown: MOM 2005 Administrator Console……Page 268
Drilldown: MOM 2005 Operator Console……Page 279
Installing Consoles on Remote Computers……Page 285
MOM 2005 Reporting……Page 287
Summary……Page 290
Understanding Basic Concepts……Page 292
Discovering Computers and Deploying Agents……Page 295
Configuring Agent-Managed Systems……Page 305
Multihomed Agents……Page 308
Integrating Agentless-Managed Systems into MOM 2005……Page 310
Identifying Unmanaged Computers……Page 313
Managing Agents……Page 314
Troubleshooting Tips……Page 319
Summary……Page 321
Management Server Configurations……Page 322
Redundant Configurations……Page 328
High Performance Configurations……Page 342
Summary……Page 353
MOM Security Groups……Page 354
MOM 2005 User Accounts……Page 358
Mutual Authentication……Page 375
Additional Security Considerations……Page 378
Summary……Page 387
Part IV: Administering MOM……Page 388
Roles of Key MOM Files and Databases……Page 390
Backing Up and Restoring the SQL Server Databases……Page 395
Backing Up Management Packs……Page 409
Backing Up Reports……Page 414
Backing Up SQL Reporting Services Encryption Keys……Page 416
Disaster Recovery Planning……Page 417
Summary……Page 418
Management Packs Defined……Page 420
Management Pack Information at Microsoft.com……Page 425
Management Pack Versions……Page 426
Planning for Deployment……Page 427
Managing Management Packs……Page 442
Summary……Page 447
Why Monitoring Is Important……Page 448
Rules……Page 449
Alerts……Page 477
How to Get Rules Where You Need Them……Page 488
Providers……Page 491
Using MOM Utilities to Monitor MOM……Page 493
Maintenance Tuning……Page 496
Searching for Rules……Page 504
Rule Statistics……Page 507
Summary……Page 509
Part V: Managing with MOM……Page 510
The Underlying Operating System……Page 512
Windows Server Base Operating System Management Pack……Page 513
Microsoft Baseline Security Analyzer Management Pack……Page 526
Other Management Packs to Manage the Operating System……Page 532
Third-Party Tools……Page 546
Summary……Page 550
16 Managing Directory Services……Page 552
Active Directory Management Pack……Page 553
Other Management Packs for Directory Services……Page 576
Third-Party Tools……Page 588
Summary……Page 589
17 Managing Microsoft Messaging……Page 590
Exchange Server 2000 and 2003 Management Pack……Page 591
Exchange Server Best Practices Analyzer Management Pack……Page 609
Microsoft Operations Manager 2005 SLA Scorecard for Exchange……Page 614
Additional Management Packs to Monitor Messaging……Page 617
Third-Party Tools……Page 618
Summary……Page 619
SQL Server Within Your Organization……Page 620
SQL Server Management Pack……Page 621
Monitoring the MOM Database……Page 644
Monitoring the SMS Database……Page 646
Summary……Page 647
Part VI: Moving Beyond MOM 2005……Page 648
19 Interoperability……Page 650
Talking to the Rest of the World……Page 651
Solution Accelerators……Page 675
Summary……Page 685
Developing Management Packs……Page 686
Using the Management Pack Wizard……Page 689
SecurityPack Management Pack……Page 693
PingPack Management Pack……Page 713
Next Steps for the PingPack……Page 733
Summary……Page 743
21 Using and Developing Reports……Page 744
MOM Reporting Components……Page 745
Using MOM Reporting……Page 750
Creating Reports……Page 763
Administration……Page 791
Summary……Page 800
Response Elements Within MOM Rules……Page 802
Configuring a Script Response……Page 805
Configuring a Managed Code Response……Page 808
ScriptContext API……Page 811
Managed Code Runtime API……Page 815
Analyzing Existing Scripts……Page 817
Creating a New Script……Page 823
Troubleshooting Tips……Page 836
Tools……Page 844
Runtime Scripting Objects……Page 845
Summary……Page 849
23 Touring Operations Manager 2007……Page 850
Microsoft System Center Evolution……Page 851
Strategic Deployment Considerations……Page 855
Introducing New Technologies……Page 858
New Alert Notification Technologies……Page 871
Network Device Monitoring……Page 873
Migrating to Service-Oriented Monitoring……Page 874
Changes to Security Architecture……Page 883
Changes to Management Pack Architecture……Page 884
System Center Essentials 2007……Page 885
Summary……Page 887
Part VII: Appendixes……Page 888
Directory Structure……Page 890
Event Processing……Page 896
Runtime Processing……Page 898
Summary……Page 911
B: Registry Settings……Page 912
About the Registry……Page 913
Microsoft Operations Manager-Related Registry Keys……Page 914
C: Performance Counters……Page 920
Counters Maintained by the Monitored Computer……Page 921
Counters Maintained by the Management Server……Page 922
Counters Maintained by the MOM-to-MOM Connector Service……Page 924
SDK SQL Views—Accessing Operational Data……Page 926
SQL Views—Accessing Archival Data……Page 929
General Resources……Page 932
Troubleshooting……Page 937
Operations Manager 2007 and System Center Essentials……Page 940
Only with This Book……Page 942
A……Page 946
B……Page 949
C……Page 950
D……Page 952
E……Page 955
F……Page 956
G……Page 957
I……Page 958
K–L……Page 959
M……Page 960
N……Page 965
O……Page 966
P……Page 967
R……Page 969
S……Page 973
T……Page 977
U……Page 978
W–Z……Page 979